According to reports from employees of Airtel Customer Care Center in
Ibadan, they are being treated like slaves by their employers...Below is
what an aggrieved employer wrote:
"Kindly come and rescue fellow Nigerians here in Airtel customer
care centre in Ibadan, Oyo State, where Nigerian graduates are treated
likes salves, where graduates are sacked without proper procedure of
Labour Law, where crazy shifts are imposed on the agents.
.
.
Where employees are not allowed to take their breaks. Imagine,
security officers cease graduates phones because you are not allowed to
go inside with your phones, even in times of emergency. During night
shifts, call center agents sleep on mat and they tell you if you cant
cope then resign.
.
.
The crazy afternoon shift they just introduce, runs from 12:30 pm to
9:30pm. Imagine a married lady who closes from work at 9:30pm, where
there is insecurity, no street lights and we have places like Soka where
people are being killed often. Please we
need the whole world to see how the Indians treat graduates likes slaves
without proper Job Design and Salaries structure."
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