cool : NCC to fine network providers for poor service during Yuletide

NCC orders MTN to stop new tariff planThe Executive Vice Chairman of the Nigerian Communications Commission, NCC, Prof. Umar Danbatta, on Friday warned that any network provider that failed to give quality service during the Yuletide would be fined...


Danbatta, who was represented by the NCC Head of Public Affairs Department, Reuben Mouka, gave the warning during the Commission’s Day at the ongoing International Trade Fair in Port Harcourt, Cross River State.

He stated that the trade fair would provide an opportunity to meet and interact with telecom consumers to resolve issues of quality service delivery.

Danbatta noted that NCC has a very active consumer affairs bureau which is saddled with the responsibility of catering for the affairs of the consumer at all times.

He said events like the trade fair create a platform for the commission to know the quality of service consumers are getting from network providers.

“It is usually more prevalent during the festive period when people move from one location to another.
“The commission is working very assiduously on all issues concerning quality of service in the industry to ensure that consumers are getting a fair deal in the use of their services”, he said